Terms & Conditions
Love
Lace Lingerie Online Shopping are completely dedicated to your total
satisfaction.
Love Lace Lingerie Online Shopping is owned and operated by LoveLace
Lingerie.
This website and its content is copyright of LoveLace Lingerie - All
rights reserved.
Any redistribution or reproduction of part or all of the contents in
any form is prohibited other than the following in which you may
:
-
print or download to your PC extracts for your personal/non-commercial
use only.
-
copy the content to individual third parties for
their personal use.
-
only do so without acknowledging this website as
the source of the material.
You
may not, except with our express written permission, distribute or commercially
exploit the content. Nor may you transmit it or store it in any other
website or other form of electronic retrieval system.
Making A Purchase
:
Making a purchase
could not be easier -
See Placing An Order.
Delivery of Service
:
We currently accept payments for deliveries to United Kingdom customers
ONLY.
Contractual Rights :
When confirmation
of order is received, this is to indicate that we have received your
order. It does not indicate that a contract exists between us. We will
indicate acceptance of your order, and hence a contract between us,
when we send you an invoice. We have included this term to protect us
in the event we have made any mistake in pricing, we have inadvertently
under-priced goods, or we are no longer able to supply a particular
product for some reason.
In the case of a change of price, we will always contact you first to
ensure that the price is acceptable.
Shipping & Handling :
All products are shipped
discreetly in a plain mailing bag or box, with no indication as to the
contents, or reference to our company. However, we also offer a
gift wrapping service which is
available at the point of purchase which supersedes the point made earlier
unless you stipulate that you still want and in addition, the
aforementioned delivery discretion.
All delivery addresses will be copied as per the customer input. If
the carrier or post cannot deliver because of incorrect address then
we reserve the right to charge an additional supplement. Whilst we try
to deliver all goods ordered in accordance with our pledge, we take
no responsibility for any consequence of late delivery, however caused.
Damaged in Transit - Claim Time
Limits :
It will be your responsibility
to inform us immediately of any damage to the delivered goods.
Details must be recorded on the delivery documentation, and we must
be notified no later than 48 hours after delivery. It is imperative
that you do not dispose of any of the packaging as this will be required
to effect the claim against the carrier.
Shortage :
It is your responsibility
to sign for the correct number of packages as shown on the delivery
or carrier consignment note. If you suspect that there are items missing
from delivery, first check that the order has not been partly shipped.
Any shortage must be noted on the delivery note and we must be notified
within 24 hours.
Incorrect Goods :
Notify us of any incorrect
goods supplied within 24 hours of delivery. If the items are not what
you ordered, you must not open the manufactures packaging or use the
items. We will not exchange or make a refund for any suspected "Used"
garments. It will be your responsibility to notify us of any problems.
Non Deliveries :
We will not accept liability
for goods lost in transit unless we are notified within 2 days from
expected delivery date. We shall accept no liability for shortages,
non deliveries, incorrect goods or damaged on delivery, outside the
stated timescales. Except when extenuating circumstances have prevented
the notification within the stated timescale.
Delivery Schedule :
We carry considerable stock
of most merchandise and subject to availability, we seek to despatch
all orders within 72 hours by Royal Mail for delivery within 3-4 days.
See More
Back Orders :
In the event that a product
is currently out of stock, you will be notified as soon as possible,
and we would expect to get your goods to you within a few days or up
to 28 days. We do indicate on all displays stock levels of that particularly
product within our site, but at times their maybe an overlap. This is
a very rare occurrence, but should be mentioned to avoid any disappointment
when ordering.
Credit Card Security :
When the order is placed at our website, ONLY
PayPal
take your credit card details. They are not held by LoveLace Lingerie
in any way. You will receive an electronic receipt
upon payment.
Guarantee :
We offer a 100% guarantee that if you
are in any way dissatisfied with the goods you have ordered, we will
exchange them or give you a full
refund provided
that you return them as they were received. Please see our
Returns Policy.
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www.LoveLaceLingerie.co.uk -
Copyright @ - Updated 2009 |
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