Love Lace Lingerie Online Shopping are
completely dedicated to your total satisfaction.
Love Lace
Lingerie Online Shopping is owned and operated by Love Lace
Lingerie.
This website and its content is copyright of Love Lace Lingerie - ©
2007. All rights reserved.
Any redistribution or reproduction
of part or all of the contents in any form is prohibited other than
the following :
-
You may print or download to a local
hard disk extracts for your personal and non-commercial use only
-
You may copy the content to individual
third parties for their personal use.
-
You may only do so without
acknowledging this website as the source of the material
You may not, except with our express
written permission, distribute or commercially exploit the content.
Nor may you transmit it or store it in any other website or other
form of electronic retrieval system.
Making A
Purchase
Making a purchase could not be
easier. Just browse our store, and add any items that you wish to
buy into the shopping cart. After you have finished your selection,
click on 'Checkout' and you will be asked for a few details that we
need to be able to complete the order.
We currently only
accept payments for deliveries to United Kingdom customers ONLY.
Payment will be made to 'Simple Creative
Solutions Limited'
When confirmation of order is received, this is to indicate that
we have received your order. It does not indicate that a contract
exists between us. We will indicate acceptance of your order, and
hence a contract between us, when we send you an invoice. We have
included this term to protect us in the case that a mistake has been
made in pricing, we have inadvertently under-priced goods, or we are
no longer able to supply a particular product for some reason. In
the case of a change of price, we will always contact you first to
ensure that the price is acceptable.
Shipping And
Handling
CURRENTLY - WE ONLY DELIVER TO
CUSTOMERS WITHIN THE UK
All products are shipped discreetly in a plain mailing bag
or box, with no indication as to the contents, or reference to our
company. All delivery addresses will be copied as per the customer
input. If the carrier or post cannot deliver because of incorrect
address then we reserve the right to charge an additional
supplement. Whilst we try to deliver all goods ordered in accordance
with our pledge, we take no responsibility for any consequence of
late delivery however caused.
Damaged in Transit - Claim
Time Limits
It will be your responsibility to inform us immediately of any
damage to the delivered goods. Details must be recorded on the
delivery documentation, and we must be notified no later than 48
hours after delivery. It is imperative that you do not dispose of
any of the packaging as this will be required to effect the claim
against the carrier.
Shortage
It is the
responsibility of you to sign for the correct number of packages as
shown on the delivery or carrier consignment note. If you suspect
that there are items missing from delivery, first check that the
order has not been partly shipped. Any shortage must be noted on the
delivery note and we are to be notified within 24 hours.
Incorrect Goods
Notify us of any incorrect goods supplied
within 24 hours of delivery. If the items are not what you ordered,
you must not open the manufactures packaging or use the items. We
will not exchange or refund for any suspected used garments. It will
be your responsibility to notify us of any problems.
Non
Deliveries
We will not accept liability for goods lost in
transit unless we are notified within 2 days from expected delivery
date.
We shall accept no liability for shortages, non deliveries,
incorrect goods or damaged on delivery outside the stated
timescales. Except when extenuating circumstances have prevented the
notification within the stated timescale.
Delivery Schedule
We carry considerable stock of
most merchandise and subject to availability we seek to despatch all
orders within 72 hours by Royal Mail for delivery within 3-4 days.
Back Orders
In the event that a product is
currently out of stock, you will be notified as soon as possible,
and we would expect to get your goods to you within a few days or up
to 28 days. We do try to alert you of all out of stock items within
our site, but at times their maybe an overlap. This is a rare
occurrence, but should be mentioned to avoid any disappointment when
ordering.
Tax Charges
For orders made from the UK or the
European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card
Security
When the order is placed at our
website, ONLY PayPal take your credit card numbers. They are not
held on our website.
Guarantee
We offer a 100% guarantee that if
you're in any way dissatisfied with the goods you have ordered, we
will exchange them or give you a full refund, provided that you
return them to us in their original condition and packaging, unworn
and unwashed, with all labels intact. All of our products come with
a 7 day no quibble guarantee.