Help & Support

Spam :

Due to our support email system being flooded with spam, we had no other choice but to switch to a system where spam is not possible.

Help & Support :

If you cannot find what your looking for or have a question, simply ask our dedicated and knowledgeable team. You may first wish to view the knowledge base where we regularly add frequently asked questions.

If you need to talk to us feel free to use any of the methods provided below.

Live Helper :

When available, you can talk to the support team live using the LiveHelper button which can be located just above the category navigation menu.  To initiate a live talk session, simply click the LiveHelper button, enter your name and a support representative will respond.  When we are 'online' the LiveHelper button will be flashing 'online'

Please be patient when using this service as we deal with many enquiries each day.  We will respond as soon as we are able.

Support Desk :

We make use of an Online Support Desk to provide you with friendly and efficient service.

Register For Support :

Click the "Register" button and post your question or query instantly!

We will always do our very best to help and support you and If you cannot find what your looking for, simply ask our dedicated, knowledgeable and multi-gender team.