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Our Delivery Policy

Our aim is to despatch all orders within 24 hours of receipt and creditcard authorisation. If there is any issue regarding your order we will endeavour to contact you within 24 hours. All time scales exclude weekends where orders are normally despatched on the following Monday.

Delivery System :


Type of Delivery, Cost & Delivery Time
 


 We do not send ANY item(s) by Standard Delivery
 


 Royal Mail UK Express - Free Delivery

 Next working day for orders placed before 14:00hrs

 2 working days for orders placed after 14:00

 Deliveries made Mon-Fri

 Requires Signature Upon Delivery
 

Lingerie Delivered By Royal Mail ...

 
 
Special Delivery
 

 
: Saturday - £12.50 (UK Only)
 

Lingerie Delivered By Royal Mail ...

 
 
Europe
 

 
: £7.95 - 7-10 Working Days
 

 
Rest of the World
 

 
: £14.95 -  10-14  Working Days
 

 
Collections :


What happens if I'm out when the courier attempted delivery?
 

 
 
For Orders Despatched Royal Mail

If you order has been despatched by Royal Mail, a 'Sorry You Were Out' card will be left at the designated delivery address that you stipulated, similar to the one shown.

Royal Mail Registered Delivery Card ...


You can re-arrange a delivery by calling the number on the card or arranging online at :
Royal Mail Re-Delivery



Post Office Collection :

Royal Mail will also deliver to your local post office for a fee of 50p or you may wish to collect your goods in person from the local sorting office. Don't forget to take the card and especially ID with you.

Complimenting Your Order :

To complete your Love Lace Lingerie online experience and for all orders over £50 we offer a complementary gift box per order. Our trained staff in our wrapping section will carefully wrap all your purchases in delicate tissue paper and then be placed inside our customised delivery gift box.

The gift box is placed inside a plain and unmarked cardboard box with no LoveLace Lingerie Limited branding before despatch to ensure we do not spoil the surprise!

Gift Certificates :

Remember, you can also send a gift certificate for that special occasion!!

Now that's a quality service!...